Patient-facing mobile app connecting people to their care team, records, and visit scheduling.
I turn 'we should really digitize that' into Monday-morning reality — usually with fewer meetings than you'd expect.
I help leadership teams in healthcare and supply chain management change how their companies operate — using technology and process design as the lever.
Most transformations stall between the strategy deck and the Monday morning reality. My work lives in the seam: translating ambition into operating systems, workflows, and software that people actually use.
Patient-facing products, clinical records, and the operational systems around them.
Source-to-pay, procurement, and the internal marketplaces that run modern enterprises.
Standing up support operations that scale — incident, change, and service design done without ceremony.
SAP Ariba and adjacent modules — rollouts, integrations, and the messy reality of going live across an enterprise.
Audit current operations — the workflows, systems, and decisions. Name what's actually broken versus what's loud.
Blueprint the future-state process. Pick the technology. Define what 'done' looks like in measurable terms.
Lead the program. Ship the product. Hand over an operation that runs — not a slide deck.
Patient-facing mobile app connecting people to their care team, records, and visit scheduling.
Unified health record platform — consolidating fragmented patient data into one actionable view.
Operational digitalization — turning paper-bound clinical processes into measurable digital workflows.
Enterprise-wide Source-to-Pay overhaul on SAP Ariba — procurement standardized across business units.
Custom internal marketplace — a catalog-driven buying experience replacing ad-hoc procurement.
Applying AI where it earns its keep — forecasting, decision support, document intelligence. Not as a demo.
Owning outcomes end-to-end. Discovery, roadmap, delivery, and the uncomfortable trade-offs in between.
Running multi-stream programs where process, technology, and people all have to land on the same day.
Deep fluency in healthcare operations and supply chain management — enough to challenge the brief, not just translate it.
Mapping how work actually flows, naming the friction, and rebuilding the operation around decisions that matter.
Hands-on with SAP Ariba and adjacent modules. I know where these systems bend and where they break — and how to land a rollout.
Short essays on process design, product thinking, and the messy middle of enterprise change. Published on Substack.
I take on a small number of engagements each year. If you're leading a transformation and want a second pair of eyes — or a partner to run it with you — get in touch.